Monthly Archives: April 2019

High CPU Nvidia Bug Fixed

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Nvidia has just released Nvidia driver version 430.53 which is a hotfix to resolve a high CPU problem. We have seem several clients complain about desktop videos flickering. The flickering happens in a variety of configurations (moving a video from one monitor to another, when launching a game, on benchmarking) but in all cases we have seen a very high CPU utilization from NVDisplay.Container.exe.

The new Nvidia driver v430.53 will also add Windows 10 May 2019 Update support. NVidia engineers have confirmed in the Nvidia GeForce Forums that they were able to reproduce the issue after driver version 430.39 (although we have seen examples of it for several weeks now). They state this hotfix was made specifically to address the high CPU problem and ensure May 2019 Update compatibility.

If you are experiencing high CPU issues with your Nvidia video card and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Microsoft kills off some PCs

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The new May 2019 Update will expand the list of PCs that will not be able to upgrade beyond their current version of Windows 10. Previously Microsoft removed support for Intel Clover Tail processors (see this TechNet note ). The new update will expand the list of Atom processors and other lower end computers that will not be able to support updates beyond the current one.

Microsoft has moved to software as a service model so if you cannot upgrade your version of Windows it will stop receiving support and updates after 18 months. The problem with this if those computers would have stayed on Windows 8 or 8.1 they would receive support and updates until 2023.

If your computer needs to be upgraded and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Scottsdale Computer Repair Service, if you need computer repair in Scottsdale, AZ please call the local office at (480) 240-2960 or schedule an appointment at www.scottsdalecomputerrepairservice.net.

Roaming User Profiles will reset

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If you are a mobile computer user that uses a Roaming User Profile look out for the new update of Windows 10. Roaming Users that customize your start menu settings or any operating system settings will be reset after updating to May 2019 Update of Windows 10.

Microsoft lays out a work around in a support article ( https://support.microsoft.com/en-us/help/4493782/customized-start-menu-not-persisting-after-upgrade-in-windows-10 ) published today. The work around only works if the Start Menu customizations that are stored locally and have not been deleted due to a group policy.

This update is part of the LCU (latest cumulative update) released today for older versions of Windows 10 (versions 1703, 1709 and 1803).

If you use a Roaming User Profile and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call the local office at (469) 299-9005 or schedule an appointment at www.friscocomputerrepairservice.com.

Passwords in Windows are changing

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Microsoft has published a draft security revision for Windows 10 version 1903 (May 2019 Update) that changes security requirements for Windows 10 desktop users and Windows Server 2016 / Windows Server 2019 (read the new draft at https://blogs.technet.microsoft.com/secguide/2019/04/24/security-baseline-draft-for-windows-10-v1903-and-windows-server-v1903/ ).

The biggest change in the draft security revision is that Microsoft is dropping the password expiration policy. Previously, Microsoft had set the default password expiration period at 90 days.

Microsoft explained the purpose behind changing the password expiration policies in the draft security revision:


When humans pick their own passwords, too often they are easy to guess or predict. When humans are assigned or forced to create passwords that are hard to remember, too often they’ll write them down where others can see them. When humans are forced to change their passwords, too often they’ll make a small and predictable alteration to their existing passwords, and/or forget their new passwords.

Microsoft TechNet

Which makes perfect sense. The purpose of password expiration policies are to force password changes assuming that someone’s password will frequently be compromised. If a password never gets compromised, there is no need to change the password regularly.

There are a handful of other important changes coming in the May 2019 Update of Windows 10. Some of the more notable changes are:

  • Removing multicast name resolution
  • Removing Data Execution Prevention for Windows Explorer
  • Removing Heap termination on corruption
  • Limiting NetBT NodeType to P-node
  • Creating a svchost.exe mitigation policy
  • Removing BitLocker drive encryption ciphers
  • Removing built-in Windows admin account
  • Removing built-in Windows guest account
  • Adding Kerberos authentication audit settings

If you are having security problems or any other issue with your Windows 10 computer and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arvada Computer Repair Service, if you need computer repair in Arvada, CO please call the local office at (720) 441-6460 or schedule an appointment at www.arvadacomputerrepairservice.com.

PC can't be upgraded to Windows 10

PC can’t be upgraded to Windows 10

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The May 2019 Update for Windows 10 is right around the corner and Microsoft is pre warning everyone about a known problem.  In the May 2019 Update support document (available at https://support.microsoft.com/en-us/help/4500988/windows-update-blocked-because-of-drive-reassignment), Microsoft is warning Windows 10 users that have an external USB device or SD memory card attached to their computer.

If you have either an external USB device or SD memory card your computer will receive the error message:

This PC can’t be upgraded to Windows 10.

:when you try to update your computer.  The reason for the error is that the new May 2019 update may cause inappropriate drive reassignment if a Windows 10 user has an external USB device or SD memory card.

As of now, Microsoft will block the May 2019 Update on any computer with an external USB device or SD memory card.  If you want to upgrade immediately, before Microsoft resolves this bug, there is a really simple work around for the issue.  Unplug any external USB devices and SD memory card adapters and run the Windows 10 May 2019 Update.  Once the May 2019 Update is fully installed and you are back in a working Windows 10 environment, plus your external USB devices and SD memory cards back into the computer.

If you are having a problem with your Windows 10 computer and are receiving the This PC can’t be upgraded to Windows 10 error and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arlington Computer Repair Service, if you need computer repair in Arlington, TX please call the local office at (817) 756-6008 or schedule an appointment at www.arlingtoncomputerrepairservice.com.

MS Paint is not going away in Windows 1903

Windows Paint going away?

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Microsoft announced back in 2017 that Microsoft Paint (MS Paint) was going to be deprecated and removed in the next Creators Update https://support.microsoft.com/en-us/help/4034825/features-that-are-removed-or-deprecated-in-windows-10-fall-creators-up.  Many of us MS Paint fans and users have been worried every time we open it because it posts a deprecation warning message each time you run the application.

Brandon Leblanc, the Sr Program Manager at Microsoft just tweeted that Microsoft Paint will be included in Windows 10 for now.  Microsoft has also removed the deprecation warning message each time you run the application.

Us fans of MS Paint can celebrate for a little while longer while we resist the change that always happens with new software!

MS Paint is not going away in Windows 1903

This blog post is brought to you from our staff at the Aurora Computer Repair Service, if you need computer repair in Aurora, CO please call the local office at (720) 441-6460 or schedule an appointment at www.auroracomputerrepairservice.com.

End of Life for Windows 7

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All good things must come to an end.

Windows 7 End of Life

The last day of support for Windows 7 is January 14, 2020.  After which, Microsoft will no longer provide security updates or support for PCs running Windows 7.  With over half a year until END OF LIFE day for Windows 7 you should start making plans now.  All Windows 7 computers can be upgraded to Windows 10 and as of today, Windows 7 keys are still authenticating for Windows 10 installations.

The other option is to replace your computer and have all your data migrated to your new system.  Give us a call at 1-800-620-5285 and talk with one of our support specialists to figure out which is the best option for you.

You can read more about the End of Life for Windows 7 at https://www.microsoft.com/en-us/windowsforbusiness/end-of-windows-7-support