Monthly Archives: November 2019

Windows 10 ‘Snipping Tool’ App Getting the Boot

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While any and all Windows 10 updates include a variety of fixes, improvements and features, there also calls on a list of app removals. One of the reasons for the removals are the lack of usage from users.

A few of the features that Microsoft is no longer developing are ‘My People’, Windows To Go, and Hologram app (which they’ve replaced with Mixed Reality Viewer). Another major feature that is an important one is the Snipping Tool. However, Microsoft is giving it the boot.

The Snipping Tool app was used to screenshot any part of the screen and customize it to whatever you were needing. But why get rid of an app that is quite essential? Microsoft answers:

In Windows 10, version 1809, we’re introducing a new universal app, Snip & Sketch, that provides the same screen snipping abilities, as well as additional features. You can launch Snip & Sketch directly and start a snip from there, or just press WIN + Shift + S. Snip & Sketch can also be launched from the “Screen snip” button in the Action Center. We’re no longer developing the Snipping Tool as a separate app but are instead consolidating its functionality into Snip & Sketch.

Snipping Tool VS Snip & Sketch

So long story short, there’s no reason to have both the Snipping Tool AND the Snip & Sketch features. Combining both to have the ultimate screenshot app seems the better choice.

Source: Windows Blogs

For help updating, restoring or dealing with any Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Preferred OneNote 2016 App Gets Extended Support

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If you’re like the majority of Windows 10 users that prefer the OneNote 2016 version, you’ll be happy to know that support will be extended.

OneNote 2016 is Microsoft’s digital notebook application, where you can write and store any information (such as notes) you may need in one place. The 2016 version is a few years old, but users don’t want it to go away. So Microsoft announced that mainstream support will go until October 10th of 2023 and extended support will end October 14th of 2025.

According to Microsoft Office Support, “Microsoft is continuing mainstream support for OneNote 2016 beyond October 2020. This means you can continue using it and expect to see new feature updates. OneNote 2016 support dates will align with Office 2019 support dates (October 10, 2023 for mainstream support and October 14, 2025 for extended support). Starting in March 2020, when you install Office 365 or Office 2019, the OneNote desktop app will be installed alongside the Word, PowerPoint, and Excel desktop apps.“

If you have Windows 10, you can use one or both of OneNote 2016 and OneNote for Windows 10.

For any Windows 10 feature inquiries, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service, if you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

Installing Windows 10 on MacBook is Now Available

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Although it sounds a bit abnormal – installing Windows 10 to a MacBook – it is now a thing.

Apple recently fixed a problem with the boot utility Boot Camp Assistance that allows other operating systems to be used on their computers. The new MacBook Pro 16-inch drivers were apparently too new to be able to run Boot Camp.

According to LifeHacker, using Boot Camp is really easy:

As part of the Boot Camp process, you’ll need to make sure you’ve downloaded an .ISO of the latest Windows 10 version, and you’ll want to make sure you have at least 40GB or so of free space on your drive for the new Windows partition.

Other than that, setting up Windows 10 on your MacBook is a pretty easy process. Don’t forget to hold down Option when you’re booting up your MacBook so you can quickly switch to one operating system or the other (or set your default startup disk for whatever you normally use via System Preferences).

Source: Apple Support

Boot Camp Assistance works the best when your MacBook has the latest MacOS version. To verify you have it, go to the Apple Menu, then click on the Software Update.

If you have any questions regarding Apple OS, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Phoenix Computer Repair Service. If you need computer repair in Phoenix, AZ please call our local office at (602) 445-9862.

Realtek Driver Won’t Work on Windows 10 – Here’s a Fix

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If you use Realtek Bluetooth drivers, you may be having issues with updating your Windows 10 operating system. That itself is due to the safeguard hold that was put into place in May of 2019 by Microsoft because of outdated driver versions. Microsoft states, “You will need to update to driver version 1.5.1012 or later to remove this safeguard hold. Any earlier version of the driver is affected by this issue.”

On November 15th, however, Microsoft removed the hold with affected versions, according to their statement on Microsoft Docs. And you can install Windows 10 after updating the Realtek Bluetooth drivers. This process can take up to 48 hours, so don’t be discouraged if you’re not able to install right away.

If you need to download and install the drivers manually to disable the compatibility hold, here’s the step-by-step process:

• Download both of the Realtek Bluetooth radio drivers to your preferred folder: Driver 1, Driver 2. Note: We recommend downloading them to your Documents folder.
• Open File Explorer. If there is no file explorer icon in the task bar, select the search box and enter file explorer and select it.
• Within File Explorer, go the the Documents folder or the folder you downloaded the drivers to.
• Find and double click or double tap on the file named 068de0d6-6ac2-473a-8cbd-bd449cd5c97c_942eec5828662eecc6b98cc2706658bf2433717c.cab
• Select CTRL+a on the keyboard. This should select all of the files
• Right click or long press on any of the files and select Extract.
• Select the New folder button and rename it Realtek Bluetooth.
• Select the Extract button.
• In File Explorer, select the back  button to go to the location you downloaded the drivers into.
• Find and double click or double tap on the file named f2748416-7753-49c6-9185-56f4986f490b_e98e0d664b7e874011b8e3752046ca61f3475295.cab
• Select CTRL+a on the keyboard. This should select all of the files
• Right click or long press on any of the files and select Extract.
• If you are in the folder named Realtek Bluetooth, then select the New folder button and type Realtek Bluetooth 2.
• Select the Extract button.
• In the search box on the taskbar, enter device manager, then select Device Manager.
• Find Bluetooth and expand it.
• Find the Realtek device and right-click or long press on it.
• Select Update Driver from the context menu.
• Select the Browse my computer for driver software button.
• It should default to your Documents folder, if this is where you saved the drivers then just select the Next button. If you did not save the drivers to your Documents folder, select the Browse button and find the folder you downloaded the drivers to and select OK.
• It should now find the updated drivers and install them. Wait for this to complete and select Close.

Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Safari Users can Enable DuckDuckGo Privacy Extension

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Protection is key!

Enhancing your privacy setting are essential when you surf the web. Extensions are equipped to help you out with that need. Just recently, DuckDuckGo privacy extension was disabled due to incompatibility with Safari web browser, but is available for Chrome and Firefox.

Today, DuckDuckGo announced that it has finally enabled it again for Safari and is ready to use. They wrote:

“Millions of Firefox and Chrome users rely on DuckDuckGo Privacy Essentials, our desktop browser extension that helps protect you no matter where you go on the web. Today, we’re delighted to announce that the wait is over: DuckDuckGo Privacy Essentials is once again available for Safari users!

As you may be aware, major structural changes in Safari 12 meant that we had to remove DuckDuckGo Privacy Essentials from the Safari extensions gallery. With Safari 13, new functionality was thankfully added that enabled us to put it back. Consequently, you’ll need Safari 13+ on macOS 10.15 (Catalina) or newer to install the updated version.”

Source: DuckDuckGo.com

You can use DuckDuckGo for your preferred search option by clicking on the magnifying glass icon in a new tab, and choosing DuckDuckGo. This feature will allow you to search and browse discreetly. Please note that this private essentials extension is only available for desktop. If you would like the same for your mobile devices, you can download the browser app for iOS or Android.

For help with Apple updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Download Folder Removed from Disk Cleanup

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To free up hard disk space on computers, users often refer to Windows 10 Disk Cleanup. This will remove any unnecessary files cluttering your hard drive and free up for future needed files.

Tuesday, Brandon LeBlanc from Windows Insiders announced that they will be removing the Download option from Disk Cleanup. He writes in a released statement, “Based on feedback, we’ve decided to remove the downloads folder from disk cleanup.”

The feedback responses included many users challenging the necessity of having the option to remove files from the Downloads folder. Too many of them accidentally selected it and ‘OK’ed the disk cleanup, only to find that there were indeed files in the folder that they needed.

There’s no word as to when this change will occur, but it’s speculated that the next patch will follow through for Disk Cleanup for Windows 10.

For help with any Windows 10 updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Scottsdale Computer Repair Service, if you need computer repair in Scottsdale, AZ please call the local office at (480) 240-2960.

New Microsoft Office Mobile App Announced

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Jared Spataro, Corporate Vice President for Microsoft 365 wrote a new announcement coming to mobile devices, a new Office mobile app. This app will benefit both Android and iOS users and will help make work productivity run more smooth.

He writes, “We all want to be able to work on the go from mobile devices and we’re always looking to simplify and improve the experience. Today, we’re announcing a new mobile experience for Office that combines three of the suite’s most popular apps—Word, Excel, and PowerPoint—into a single go-to app for mobile productivity.”

Gif Source: Microsoft.com

This app hasn’t been released to the public just yet. However, you are allowed to preview it through the Google Play Store and Apple’s TestFlight program (update: The beta testing for Apple is full). This can allow you to help the development team thoroughly test and perfect the app.

While there is no set date, it is said that the app release will come around the first part of the year.

If you ever have Microsoft issues or if you have any questions, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Garland Computer Repair Service, if you need computer repair in Garland, TX please call or text the local office at (469) 299-9005.

Update iPhone or iPad to Avoid GPS Issues

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If you have an iPhone or iPad made in 2012 or earlier, you will want to read this. This Sunday, November 3rd, GPS disruptions will occur if you do not have your Apple devices updated to the latest software.

According to Apple Support, “Starting just before 12:00 a.m. UTC on November 3, 2019,* some iPhone and iPad models introduced in 2012 and earlier will require an iOS update to maintain accurate GPS location. This is due to the GPS time rollover issue that began affecting GPS-enabled products from other manufacturers on April 6, 2019. Affected Apple devices are not impacted until just before 12:00 a.m. UTC on November 3, 2019.”

The software version should be 10.3.4 or 9.3.6. To check if you have one of these numbers, simply open up the Settings app and go to General, then About. The Software Version is the second down, under your name.

  • Source: Support.Apple.com

If this pertains to you and you need more information on this, check out the Apple Support Website.

If you are having issues with your Apple device and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arvada Computer Repair Service, if you need computer repair in Arvada, CO please call the local office at (720) 441-6460 or schedule an appointment at www.arvadacomputerrepairservice.com.