Monthly Archives: February 2021

macOS Update to Fix USB-C Hub Issues

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Apple issued an update on macOS to fix a USB-C problem with MacBook Pro and MacBook Air.

According to Apple Support, it states, “macOS Big Sur 11.2.2 prevents MacBook Pro (2019 or later) and MacBook Air (2020 or later) models from incurring damage when they are connected to certain third-party, non-compliant powered USB-C hubs and docks.”

Newer MacBooks are seemingly becoming unresponsive when third-party USB-C hubs are connected to the laptop. This particular Big Sur OS update will improve this case.

It’s encouraged to download and install this update to be safe. You can find the the Software Update under System Preferences.

If you are needing help with computer issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Summerlin Computer Repair Service. If you need computer repair in Summerlin, NV, please call the local office at (702) 800-7850.

New Floating Start Menu on Windows 10

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Microsoft developers are currently working hard on some new designs for Windows 10, specifically its user interface.

Named “Sun Valley”, this project began back last year, in hopes for it to be released later in 2021. One specific feature they are currently revamping is the Start Menu. To modernize, the Start Menu will float unattached, just above the taskbar. Windows Central shared a recreation of the floating Start Menu design.

Source; WindowsCentral

“Regarding the Start menu, I know that Microsoft is working to round off “sharp” elements of its UI, such as the corners around live tiles and the Start menu itself. Context menus and Jump Lists in the Start menu and Taskbar are also expected to get the rounded corner treatment, along with most modern in-box apps.”

Source: Zac Bowden, WindowsCentral

In addition to the Start Menu, Microsoft planned to update the operating system, adding new features, and fixing up animations. Sun Valley is expected to be released in October 2021.

If you need help with Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Arvada Computer Repair Service. If you need better SEO or computer repair in Arvada, CO please call or text the local office at (720) 441-6460.

Some MacBook Pros Aren’t Charging

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If you have a 2016 or 2017 MacBook Pro, this issue may pertain to you.

Apparently, some MacBooks aren’t charging past 1%, which is quite the dilemma. macOS Big Sur released an update just recently, encouraging all users to install it as a precaution. This one battery-related issue affects a small percentage of users acquiring a 2016 or 2017 MacBook Pro.

Apple Support stated, “A very small number of customers with 2016 and 2017 MacBook Pro computers have experienced an issue with the battery not charging past 1%.

The battery health status on these devices will also indicate “Service Recommended.” If the status indicates that your battery is Normal, your battery is not affected by this issue.“

Thankfully, if you fall under those experiencing battery issues, Apple says you can contact them. They will verify if your computer is eligible to receive a new battery replacement for free.

The MacBook Pros are listed below:

MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)

MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)

MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)

MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)

MacBook Pro (15-­inch, 2016)

MacBook Pro (15-­inch, 2017)

Source: Apple Support

If you are having issues with your computer and would like some assistance, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Arvada Computer Repair Service. If you need computer repair in Arvada, CO please call the local office at (720) 441-6460 or schedule an appointment at www.arvadacomputerrepairservice.com.

Edge Legacy End Support Next Month

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Last year in September, we shared a blog post about Windows 10 forcing the Edge browser installation. There are ways to remove it. However, other than it possibly becoming a nuisance, the browser doesn’t cause any problems to the operating system.

Microsoft announced its end of support back in August of 2020 for Edge Legacy. While it is currently the default browser on Windows 10, downloading the new Edge browser is encouraged to keep ongoing support. The End of Life for Edge Legacy will be on March 9th, 2021. This means security updates will no longer be available.

Source: Microsoft Support

On top of that, Microsoft 365 is ending support for Internet Explorer 11 in August. The Microsoft Tech Community states on its blog, “after the above dates, customers will have a degraded experience or will be unable to connect to Microsoft 365 apps and services on IE 11. For degraded experiences, new Microsoft 365 features will not be available or certain features may cease to work when accessing the app or service via IE 11. While we know this change will be difficult for some customers, we believe that customers will get the most out of Microsoft 365 when using the new Microsoft Edge. We are committed to helping make this transition as smooth as possible.”

Keep an eye out for more end of support updates here on the Karls Technology blog.

If you are needing help with Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service. If you need computer repair in Plano, TX please call the local office at (469) 299-9005.