Do a fresh install of Windows if you’ve been infected with ransomware. Computers in the network should be disconnected. Turn them off until you’ve cleaned all the systems.

Operating systems like Windows 10 and MacOS allow for speedy reformat and fresh installations. Antivirus software should be set up after an OS has been installed. A local, non-encrypted backup is usable for restoration.

The removal of ransomware is aided by off-site backups. Uploaded encrypted data can be rolled back to a previous version on their service. Usually, data may be rolled back to the day before. Companies like Carbonite that offer off-site backups have employees whose sole responsibility is recovering data encrypted by ransomware.

For help with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.