Scammers are in just about every kind of industry, and tech support is no different. Often times, you may visit a website and find a pop-up error that includes a phone number to call for support to “fix the issue”. But that is certainly not their intention. With new technology, fraudulent tech support often seems real to those who are inexperienced users, requesting them to download content that allows them access to the users’ computer.

Microsoft released a support post on their blog, saying, “Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer.” They also add that, “Any communication with Microsoft has to be initiated by you.”Scammers have the ability to make upwards to $500 each phone call that is made. Don’t fall victim to their schemes. You can protect your computer and file reports against scammers to Microsoft. There’s also a list of fraudulent numbers, websites, and other forms of scammers on their website.

If you are the victim of a tech support scam or need help cleaning up your computer for any reason, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Grand Prairie Computer Repair Service, if you need computer repair in Grand Prairie, TX please call our local office at (469) 299-9005.