Author Archives: Kristin Willis

Remote Desktop Not Working? Here May Be Why (KB5019980)

Microsoft acknowledged many problems with Windows 11 recently, including that the Remote Desktop software may not be working properly.

What is Remote Desktop?

After installing a program called “Remote Desktop,” it’s easy to establish connections with other computers. It’s a convenient way to transfer data or offer technical support from one computer to another.

In the beginning, setup is required. Your computer must be running Windows 10 version 16299.0 or later.

Users may experience error messages when using Remote Desktop. Microsoft will soon release a fix. Be on the look out for it.


If you ever have an issue with any Windows OS tools, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Atlanta Computer Repair Service. If you need computer repair in Atlanta, GA please call or text the local office at (678) 695-8120.

3 New Security Features Announced by Apple

Today, Apple anApple has been working hard to give users with more advanced methods of data protection, and the company recently announced the release of three new security features.

  • iMessage Contact Key Verification
  • Security Keys for Apple ID
  • Advanced Data Protection for iCloud

Learn more about these tools on the Apple website.


For help with computer issues, call us at 1-800-620-5285. Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Oro Valley Computer Repair Service. If you need computer repair in Oro Valley, AZ, please call the local office at (520) 526-9940.

New Feature for AirTags

Apple is currently working on an additional feature on Find My to allow AirTags to “chirp”. This is a small, but important accessory to their product.

According to sources from 9to5Mac, AirTag and a few other third-party devices allow you to “ping” an accessory with a sound. With this revision, the same function will be available on AirTag and other “Find My” trackers.

This is only in beta mode on macOS Ventura for now, but should be available soon.


If you have any Apple inquiries, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Thornton Computer Repair Service. If you need computer repair in Thornton, CO please call or text the local office at (720) 441-6460.

The New OOBE on Windows 10

On November 30, 2022, Microsoft released an out-of-band update for Windows 10 with the intention of improving the experience of performing a fresh installation of versions 2004, 21H2, 21H1, and 22H2.

It enables Windows 11 to run on devices that are suitable and is known as an out of the box experience. This one can be accessible again after an OOBE update has been installed, but only then.

Following the installation of the KB5020683 update, the OOBE displays will become available.


If you’re needing help with updating issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Boulder Computer Repair Service. If you need computer repair in Boulder, CO please call or text the local office at (720) 441-6460.

What is System Restore?

System Restore is a useful Windows feature that allows you to restore any changes made to your computer’s settings to a previous save point.

As a result, if a computer has system-related issues, the System Restore feature will use the restore point to revert to those settings from the current one. To use this feature, you must first establish a System Restore point.

The capability known as System Restore is no longer present in Windows 10 and is not enabled by default. As a result, it must be manually activated in order to function.


If you are having computer-related issues, please give us a call at 1-800-620-5285. Karls Technology is a nationwide computer service company with offices in many major cities. This blog post is brought to you by our staff at the Plano Computer Repair Service. If you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Testing Memory on Windows OS

Memory can be tested in a variety of various ways depending on the situation.

RAM, which stands for random access memory, is the type of memory that your computer draws from in order to complete the work at hand while it processes current data. If you are having troubles with your computer, you should check the RAM first.

To examine it, use the software launcher to navigate to “Windows Memory Diagnostic” and click on that. It is necessary to click on the “Restart now” option.

When Windows has successfully completed the test, the operating system will immediately restart itself. After the computer has been restarted, it will inform you that the findings are on their way to being completed.


If you ever have an issue with any Windows OS tools, give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Atlanta Computer Repair Service. If you need computer repair in Atlanta, GA please call or text the local office at (678) 695-8120.

‘What is my IP address’ on Mac

Internet Protocol (IP) addresses are needed for computers including desktops, portable devices, and hosts to communicate with one another via the network. It is important to know where to find the IP address, if it’s needed for any future issues.

If you’re needing to find your IP address on your Mac, look no further. There are a couple ways you can do this, and they are quite simple:

  • To learn what your public IP address is, just type “what is my IP address” into your browser.
  • Privacy settings may be accessed through System Settings > Wifi. Once there, click on Details button next to the utilized Wifi. It will show the IP address and Router address.

For help updating, restoring, or dealing with any computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Pembroke Pines Computer Repair Service. If you need computer repair in Pembroke, FL please call or text the local office at (754) 241-1655.

Upcoming VPN Feature on Windows 11

As of Windows 11, a message may soon appear in the system tray when you are connected to a VPN, allowing you to confirm that you are connected if you prefer anonymous browsing.

Virtual Private Networks (VPNs) make it possible to surf the Internet without being traced. Unfortunately for companies, this location-insensitive technology is useless to them because they cannot monitor their customers’ online activities.

A virtual private network (VPN) is accessible and inexpensive. Some users of Windows 11 “Dev” version 25247 say that a new hidden feature is triggered when a VPN connection is made, causing a little shield icon to appear on top of the Network system tray icon. For the time being, only Windows Insiders can access it.

It’s not known when this feature will be usable. Keep a look out.


For help with VPN’s, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Aurora Computer Repair Service. If you need computer repair in Aurora, CO, please call the local office at (720) 441-6460.

Update Google Chrome Now

Another urgent notice has been sent by Google to all users. Now is the time to check that you are using the most recent version of the Chrome browser.

Since a zero-day vulnerability has been discovered, there is a heightened sense of urgency.

The current critical situation necessitates that all users double-check their Windows computers and Macbooks to ensure that they have the most recent updates installed.

When you launch Chrome, select Chrome from the menu. Then, click About Chrome, you’ll see the Chrome version you’re currently using as well as any available updates.


If you ever have a computer-related issue, give us a call at 1-800-620-5285. Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Atlanta Computer Repair Service. If you need computer repair in Atlanta, GA, please call or text the local office at (678) 695-8120.

Safari Browser – How to Delete History

When a Mac starts to operate slowly, cleaning the browser’s history is a common first step in getting it back up to speed.

Here’s how to do just that:

  1. Open Safari
  2. For a complete log of your activity, select History from the menu bar.
  3. When the submenu appears, select Clear History from its lowest position.
  4. A popup will appear from which you can select the time range you want to be deleted. When you’re finished, select the Clear History option.

If you are needing help with computer-related issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Las Vegas Computer Repair Service. If you need computer repair in Las Vegas, NV please call the local office at (702) 800-7850.