Author Archives: Kristin Willis

Wifi Keeps Disconnecting?

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Multiple apps and gadgets assist your computer in connecting to the internet, making it difficult to pinpoint Wi-Fi issues. Your computer, network, modem, browser, or Internet service provider might all create issues. Windows OS has tools to figure out the culprit.

Choose “Troubleshoot difficulties” from the right-click menu on the Wi-Fi icon in the taskbar. Windows will conduct network diagnostics and assist you in identifying the issue with your PC. It should launch Windows Network Diagnostics, which will begin automatically identifying network issues on your PC. Most of the time, this will assist in the resolution of wireless difficulties.

If your PC isn’t having any problems, contact your Internet Service Provider (ISP) for assistance. They will be able to validate the issues on both the server and router sides. Either recalibrating the signal or sending a tech out to check wiring may improve WIFI connections.

Ensure that your PC is running within the Wi-Fi connection area at the same time. When the signal is too weak, the connection is frequently canceled.

For inquiries with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at Fort Lauderdale Computer Repair Service. If you need computer repair in Fort Lauderdale, please call or text the local office at (469) 299-9005.

Understanding Backdoors and How They are Used

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A backdoor is any technique that allows authorized or intruders to bypass typical security measures and gain high-level user access (also known as root access) to a computer system, network, or software application. Through a backdoor, criminals may steal personal and financial information, install other software, and control machines.

Backdoors can also be purposely placed by system or application developers as a means of gaining post-release access to their technology.

By using vulnerabilities in Webkit, the browser engine powering Safari, and XNU, the macOS and iOS kernel, a completely new macOS backdoor was sent to Hong Kong pro-democracy activists towards the end of 2021 via bogus and hacked websites.

On Tuesday, ESET researchers shared their knowledge about the attacks and the results of the analysis of that final malicious payload: a macOS backdoor with many capabilities, including collecting and exfiltrating system information, executing files, starting a remote screen session, dumping the contents of the victims’ iCloud Keychain, and more.

Source: HelpNetSecurity

A good anti-malware program should be able to prevent hackers from installing the Trojans and rootkits required to open those pesky backdoors. You should also change your passwords on a regular basis and choose plugins and programs with prudence.

If you are needing help with computer-related issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Las Vegas Computer Repair Service. If you need computer repair in Las Vegas, NV please call the local office at (702) 800-7850.

What if Your Computer Won’t Shut Off

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Figuring out what’s triggering your computer’s Windows shut down problem can be complicated at times. Frustration doesn’t even cover how you’re feeling. It could possibly be a software or hardware issue.

Regardless, there are a variety of solutions you can consider, and one of them will most certainly solve the problem.

The power button would not switch off a device to prevent it from being switched off incorrectly when it is running. If the machine is frozen or has other issues, press and hold the power button for 5 to 10 seconds without releasing it. This is what’s called the force shutdown routine.

Run Box

If you’d rather, another way is to utilize a certain command in the Run box as well. Follow the instructions below:

  1. Press the Windows + R keys
  2. Type in the following command: shutdown /s /f /t 0
  3. Click OK

This will immediately send your computer to shut-down mode. From there, you can just press the power button to turn it back on.

If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the North Richland Hills Computer Repair Service. If you need computer repair in North Richland Hills, TX please call the local office at (817) 756-6008.

Some Windows 10 Updates Are Optional

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Microsoft is constantly busy keeping their Windows 10 operating system up to date with the latest and greatest features. Many of these updates include a handful of security features and improvements, necessary to protect your personal information. However, some of their updates are optional.

Optional updates can be quite handy to acquire for the best kind of experience. However, they’re not always needed for the vitality of your computer. And while they sometimes improve the software, they can also lead to detrimental issues.

Last year, a Windows 10 update released with optional drivers updates. However, according to Tech Radar, these updates had been, “pushed to certain devices that are not registered with Microsoft’s Windows Insider Program.” In fact, they’re outdated.

If installed, these updated have the potential of affecting the functionality of the computer’s hardware. So if you are questioning whether or not you should be installing any optional updates, reach out to your local computer repair service for the best advice.

If you have any operating system update issues, or have any questions, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Lakewood Computer Repair Service. If you need computer repair in Lakewood, CO please call or text the local office at (720) 441-6460.

Control Panel Coming Back?

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Microsoft has mentioned a handful of times about removing the Control Panel from its operating system.

But according to BetaNews, “In the recently released Windows 11 build 22538, Microsoft introduced numerous changes and additions, not least of which was the arrival of voice control for the touch keyboard. But buried in the release notes there was also an interesting entry relating to the Control Panel.”

Microsoft states in their change-log that you can access the Control Panel ‘ncpa.cpl’ For those who need to use it on Windows 11.

For help with computer issues, call us at 1-800-620-5285. Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Oro Valley Computer Repair Service. If you need computer repair in Oro Valley, AZ, please call the local office at (520) 526-9940.

Why is Your Computer Overheating?

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A computer that is overheating has the potential to permanently destroy its components. Laptops and PCs risk losing cooling from fans and other components because to their high computing power. Here are a few options for dealing with this problem:

Dust

When dust covers the fan or clogs the vents, it acts as insulation. Blocking the ventilation airflow across the computer might cause the CPU to overheat. Open up the computer casing and wipe it off thoroughly to get rid of the dust.

Where its at

Did you realize that the placement of your laptop or PC has an impact on how cool it stays? Keep it out of direct sunlight and heated environments. A cooling pad or a fan stand are also good investments.

Malfunctions

Normally, when you power on your computer, you will hear the fan turn on. If you don’t hear anything, it’s possible the fans have been shot. Overheating can melt components and cause your computer to fail. Karls Technology, a local repair service, can troubleshoot and offer you an accurate diagnostic. Overheating can melt components and cause your computer to fail.

What types of Computer Repair Services does Karls Technology perform?

We provide services to businesses and clients in their homes, including:

  • Diagnose / repair hardware or software problems
  • Spyware, malware, trojan and virus removal
  • Setup wireless and small business networks
  • Laptop repair, PC repair and Apple repair
  • Hard drive data recovery

For help with diagnosing an overheating computer, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Denver Computer Repair Service. If you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

The Value of SEO

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Search Engine Optimization, or SEO, is a handy tool used to enhance website traffic and is a must-have if you’re looking to improve your company.

Did you know that HubSpot’s research shows that 75% of users never scroll past the first page of search results, with the number one page containing close to 2,000 words? So you’re losing 3/4 of your potential readers or customers. And no one wants that! SEO with a detailed post will ultimately help your search engine rankings.

According to Yoast.com, glancing over your readability analysis can pinpoint ways to improve the posts with problems and good results. Also, adding keywords, or search terms, will show search engines “what you want your page to rank for most.”

There are different types of SEO to look into.

  1. On-Page SEO: Content, Keywords, Key phrases, etc.
  2. Technical SEO: site speed, structure, back-end development
  3. Offsite SEO: quality backlinks from other websites

Your website’s SEO is a valuable part of your business, and if you need help with your search engine optimization, call us at 1-800-620-5285. Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Arvada Computer Repair Service. If you need better SEO or computer repair in Arvada, CO, please call or text the local office at (720) 441-6460.

Receive Screenshot on your Mac without Floating Preview

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Apple users! Heads up!

Have you ever taken a needed screenshot on your Mac only to see it temporarily in the lower corner of your desktop? This is just one of the many new features of macOS Mojave that pop up when you take a screenshot. And there is a simple remedy for it! Change your settings so that the file will go straight to your desktop with no floater.

  1. Press command + shift + 5
  2. Go to Options
  3. deselect Show Floating Thumbnail

How to take a screenshot on your Mac

  1. Press Shift + Command + 4
  2. Click and drag the area you want to screenshot.
  3. Your screenshot will be placed on your desktop. It will be listed as a png file.

For help with any Apple issues, call us at 1-800-620-5285. Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Denver Computer Repair Service. If you need computer repair in Denver, CO, please call or text the local office at (720) 441-6460.

What if a Website Doesn’t Load?

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Sometimes, the internet can be a frustrating thing to deal with, especially if the website doesn’t load. You may be welcomed with a “The connection has timed out” or 404 error will pop up. Or, you might find the black and white dinosaur mini game, while it reads “No internet”.

This can be confusing, as you think everything on your end should be working properly. Thankfully, there are a few ways you can troubleshoot this issue.

Turn it off, then on again

Computer techs are often quick to ask, “have you tried turning it off, then back on again?” And while that can be annoying, these techs swear by it. When computer issues arise, something as easy as shutting down your PC for a short time, then turning it back on alleviates the problem.

Add-Ons may be stopping a loading page

Certain browser add-ons you may hinder the loading process of a website. These can vary anywhere from anti-virus extensions to incorrect configurations. Try a different browser to see if you’re acquiring the same results. Also, a word of caution, if the extensions are causing the webpage to fail at loading, there may be a good reason for it. Often times, you can trust your add-ons to determine which websites are safe and which are not.

Try a ‘website down’ checker

Websites, such as “Is It Down Right Now?” will help double-check if you’re the only one experiencing loading problems. All you have to do is type in the URL and search. Within seconds, the results will show if anyone else is having trouble on that website as well.

Check a different device

It’s quite possible that the device you’re surfing the web on is having some technical difficulties. To test this, try using the browser on a different device and see if the same results appear.

PGMag states on their blog, “try visiting the site on another device, like your phone (connected to the same Wi-Fi network). If the site loads on your phone but not your computer, you can narrow down the problem to your PC. If the site doesn’t load on your phone when connected to Wi-Fi but loads when Wi-Fi is off, you’ll need to start digging around in your router’s settings—it’s possible the built-in security software, parental controls, firewall, or some other option is blocking your access.”

Stating the obvious

There are also options on the problematic webpage, which states:

  • checking the internet connection
  • checking the firewall and proxy
  • Run the Windows Network Diagnostic

These options give links, which will send you to the proper destination to run any diagnostics or check any connections.

If you ever have a computer-related issue, give us a call at 1-800-620-5285. Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Atlanta Computer Repair Service. If you need computer repair in Atlanta, GA, please call or text the local office at (678) 695-8120.

What does Out-of-Band Update mean?

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Earlier this week, the software giant delivered a rare out-of-band update for Windows 11, Windows 10, and select versions of Windows Server. The update tackles difficulties with utilizing particular VPN connections, and on Windows Server, it repairs the mistakes that might have impaired the performance of the servers.

What does an out-of-band update mean, though?

Simply put, an out-of-band patch is an update issued at a time other than the normal release schedule. A patch, commonly dubbed a “fix,” is a quick-repair operation for a piece of software.

Microsoft is releasing Out-of-band (OOB) updates today, January 17, 2022, for some versions of Windows. This update addresses issues related to VPN connectivity, Windows Server Domain Controllers restarting, Virtual Machines start failures, and ReFS-formatted removable media failing to mount. All updates are available on the Microsoft Update Catalog, and some are also available on Windows Update as an optional update. Check the release notes for your version of Windows for more information.

Source: Microsoft Docs

Updates for the following Windows versions are available via Windows Update as an optional update. Go to Settings to see if your operating system includes it.

If you need computer repair, computer service, or have any technology problem, give us a call at 1-800-620-5285. Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Littleton Computer Repair Service. If you need computer repair in Littleton, CO, please call our Littleton office at (720) 441-6460.