Category Archives: Computer Repair

FBI Cautions About LockBit 2.0

Since its inception as a ransomware-as-a-service in September 2019, the LockBit ransomware organization has been particularly active (RaaS). After malware perpetrators were prohibited from participating on cybercrime sites, LockBit revealed the LockBit 2.0 RaaS on their data leak site two years later, in June 2021.

In a notice published on Friday, the Federal Bureau of Investigation (FBI) disclosed technical data and signs of breach linked with LockBit ransomware assaults. They stated that upon infiltrating a targeted system, LockBit 2.0 attackers increase access using publicly available tools like Mimikatz.

How To Remedy

On the FBI website, they state to lessen the danger of LockBit 2.0 ransomware penetration, the FBI advises users to utilize these preventive measures:

  • Require all accounts with password logins (e.g., service account, admin accounts, and domain admin accounts) to have strong, unique passwords. Passwords should not be reused across multiple accounts or stored on the system where an adversary may have access. Note: Devices with local administrative accounts should implement a password policy that requires strong, unique passwords for each individual administrative account.
  •  Require multi-factor authentication for all services to the extent possible, particularly for webmail, virtual private networks, and accounts that access critical systems.
  •  Keep all operating systems and software up to date. Prioritize patching knownexploited vulnerabilities. Timely patching is one of the most efficient and cost-effectivesteps an organization can take to minimize its exposure to cybersecurity threats.
  •  Remove unnecessary access to administrative shares, especially ADMIN$ and C$. IfADMIN$ and C$ are deemed operationally necessary, restrict privileges to only the necessary service or user accounts and perform continuous monitoring for anomalous activity.
  •  Use a host-based firewall to only allow connections to administrative shares via server message block (SMB) from a limited set of administrator machines.
  •  Enable protected files in the Windows Operating System to prevent unauthorized changes to critical files.Adversaries use system and network discovery techniques for network and system visibility and mapping. To limit an adversary from learning the organization’s enterprise environment, limit common system and network discovery techniques by taking the following actions:
  •  Segment networks to prevent the spread of ransomware. Network segmentation can help prevent the spread of ransomware by controlling traffic flows between—and access to—various subnetworks and by restricting adversary lateral movement.
  •  Identify, detect, and investigate abnormal activity and potential traversal of the indicated ransomware with a networking monitoring tool. To aid in detecting the ransomware, implement a tool that logs and reports all network traffic, including lateral movement activity on a network. Endpoint detection and response (EDR) tools are particularly useful for detecting lateral connections as they have insight into common and uncommon network connections for each host.
  •  Implement time-based access for accounts set at the admin level and higher. For example, the Just-in-Time (JIT) access method provisions privileged access when needed and can support enforcement of the principle of least privilege (as well as the Zero Trust model). This is a process where a network-wide policy is set in place to automatically disable admin accounts at the AD level when the account is not in direct need. When the account is needed, individual users submit their requests through an automated process that enables access to a system, but only for a set timeframe to support task completion.
  •  Disable command-line and scripting activities and permissions. Privilege escalation and lateral movement often depend on software utilities that run from the command line. If threat actors are not able to run these tools, they will have difficulty escalating privileges and/or moving laterally.
  •  Maintain offline backups of data, and regularly maintain backup and restoration. This practice will ensure the organization will not be severely interrupted, have irretrievable data.
  •  Ensure all backup data is encrypted, immutable (i.e., cannot be altered or deleted) and covers the entire organization’s data infrastructure.

If you’re needing help with computer problems, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Boulder Computer Repair Service. If you need computer repair in Boulder, CO please call or text the local office at (720) 441-6460.

Using iPad as Second Monitor

Apple’s operating system incorporates a number of handy attributes throughout all of their devices. One in particular allows iPads to be used as a second monitor.

Named Sidecar, this feature has the ability to either act as a second monitor or a mirror. Be certain both your iPad and your Mac are on the same WIFI.

“If you’re using macOS Catalina, click the AirPlay icon  in the menu bar, then choose your iPad from the menu. (If you don’t see the AirPlay icon, choose Apple menu  > System Preferences, click Displays, and select “Show mirroring options in the menu bar when available”.)”

Source: Apple Support

For inquiries or help with any Apple brand products, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

New Task Manager Design

The Task Manager in Windows 11 is undergoing significant changes, including the addition of dark mode support. According to experts, the new design is built on top of the previous interface. In the final version, you might be able to restore the traditional appearance. The previous Task Manager’s tabs have been replaced with a sidebar, which allows you to navigate between the app’s many parts.

The new Task Manager follows the same approach as the existing app. For example, there are no changes to the process, performance and other tabs.

The tabbed approach that Task Manager currently uses seems just about right, but it appears that Microsoft is switching to a new design layout where process and other tabs will appear in the hamburger menu on the left side of the app.

This new menu will house options like Process, Performance, Services, and Settings.

Source: WindowsLatest

The Task Manager is an important core feature of Windows that appeared with Windows NT 4.0. After being revamped in Windows 8, the application hasn’t seen any substantial modifications in almost a decade.


If you have any computer-related questions, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Henderson Computer Repair Service. If you need computer repair in Henderson, NV please call the local office at (702) 800-7850.

Wifi Keeps Disconnecting?

Multiple apps and gadgets assist your computer in connecting to the internet, making it difficult to pinpoint Wi-Fi issues. Your computer, network, modem, browser, or Internet service provider might all create issues. Windows OS has tools to figure out the culprit.

Choose “Troubleshoot difficulties” from the right-click menu on the Wi-Fi icon in the taskbar. Windows will conduct network diagnostics and assist you in identifying the issue with your PC. It should launch Windows Network Diagnostics, which will begin automatically identifying network issues on your PC. Most of the time, this will assist in the resolution of wireless difficulties.

If your PC isn’t having any problems, contact your Internet Service Provider (ISP) for assistance. They will be able to validate the issues on both the server and router sides. Either recalibrating the signal or sending a tech out to check wiring may improve WIFI connections.

Ensure that your PC is running within the Wi-Fi connection area at the same time. When the signal is too weak, the connection is frequently canceled.


For inquiries with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at Fort Lauderdale Computer Repair Service. If you need computer repair in Fort Lauderdale, please call or text the local office at (469) 299-9005.

Understanding Backdoors and How They are Used

A backdoor is any technique that allows authorized or intruders to bypass typical security measures and gain high-level user access (also known as root access) to a computer system, network, or software application. Through a backdoor, criminals may steal personal and financial information, install other software, and control machines.

Backdoors can also be purposely placed by system or application developers as a means of gaining post-release access to their technology.

By using vulnerabilities in Webkit, the browser engine powering Safari, and XNU, the macOS and iOS kernel, a completely new macOS backdoor was sent to Hong Kong pro-democracy activists towards the end of 2021 via bogus and hacked websites.

On Tuesday, ESET researchers shared their knowledge about the attacks and the results of the analysis of that final malicious payload: a macOS backdoor with many capabilities, including collecting and exfiltrating system information, executing files, starting a remote screen session, dumping the contents of the victims’ iCloud Keychain, and more.

Source: HelpNetSecurity

A good anti-malware program should be able to prevent hackers from installing the Trojans and rootkits required to open those pesky backdoors. You should also change your passwords on a regular basis and choose plugins and programs with prudence.


If you are needing help with computer-related issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Las Vegas Computer Repair Service. If you need computer repair in Las Vegas, NV please call the local office at (702) 800-7850.

What if Your Computer Won’t Shut Off

Figuring out what’s triggering your computer’s Windows shut down problem can be complicated at times. Frustration doesn’t even cover how you’re feeling. It could possibly be a software or hardware issue.

Regardless, there are a variety of solutions you can consider, and one of them will most certainly solve the problem.

The power button would not switch off a device to prevent it from being switched off incorrectly when it is running. If the machine is frozen or has other issues, press and hold the power button for 5 to 10 seconds without releasing it. This is what’s called the force shutdown routine.

Run Box

If you’d rather, another way is to utilize a certain command in the Run box as well. Follow the instructions below:

  1. Press the Windows + R keys
  2. Type in the following command: shutdown /s /f /t 0
  3. Click OK

This will immediately send your computer to shut-down mode. From there, you can just press the power button to turn it back on.


If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the North Richland Hills Computer Repair Service. If you need computer repair in North Richland Hills, TX please call the local office at (817) 756-6008.

Some Windows 10 Updates Are Optional

Microsoft is constantly busy keeping their Windows 10 operating system up to date with the latest and greatest features. Many of these updates include a handful of security features and improvements, necessary to protect your personal information. However, some of their updates are optional.

Optional updates can be quite handy to acquire for the best kind of experience. However, they’re not always needed for the vitality of your computer. And while they sometimes improve the software, they can also lead to detrimental issues.

Last year, a Windows 10 update released with optional drivers updates. However, according to Tech Radar, these updates had been, “pushed to certain devices that are not registered with Microsoft’s Windows Insider Program.” In fact, they’re outdated.

If installed, these updated have the potential of affecting the functionality of the computer’s hardware. So if you are questioning whether or not you should be installing any optional updates, reach out to your local computer repair service for the best advice.


If you have any operating system update issues, or have any questions, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Lakewood Computer Repair Service. If you need computer repair in Lakewood, CO please call or text the local office at (720) 441-6460.

Control Panel Coming Back?

Microsoft has mentioned a handful of times about removing the Control Panel from its operating system.

But according to BetaNews, “In the recently released Windows 11 build 22538, Microsoft introduced numerous changes and additions, not least of which was the arrival of voice control for the touch keyboard. But buried in the release notes there was also an interesting entry relating to the Control Panel.”

Microsoft states in their change-log that you can access the Control Panel ‘ncpa.cpl’ For those who need to use it on Windows 11.


For help with computer issues, call us at 1-800-620-5285. Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Oro Valley Computer Repair Service. If you need computer repair in Oro Valley, AZ, please call the local office at (520) 526-9940.

Why is Your Computer Overheating?

A computer that is overheating has the potential to permanently destroy its components. Laptops and PCs risk losing cooling from fans and other components because to their high computing power. Here are a few options for dealing with this problem:

Dust

When dust covers the fan or clogs the vents, it acts as insulation. Blocking the ventilation airflow across the computer might cause the CPU to overheat. Open up the computer casing and wipe it off thoroughly to get rid of the dust.

Where its at

Did you realize that the placement of your laptop or PC has an impact on how cool it stays? Keep it out of direct sunlight and heated environments. A cooling pad or a fan stand are also good investments.

Malfunctions

Normally, when you power on your computer, you will hear the fan turn on. If you don’t hear anything, it’s possible the fans have been shot. Overheating can melt components and cause your computer to fail. Karls Technology, a local repair service, can troubleshoot and offer you an accurate diagnostic. Overheating can melt components and cause your computer to fail.


What types of Computer Repair Services does Karls Technology perform?

We provide services to businesses and clients in their homes, including:

  • Diagnose / repair hardware or software problems
  • Spyware, malware, trojan and virus removal
  • Setup wireless and small business networks
  • Laptop repair, PC repair and Apple repair
  • Hard drive data recovery

For help with diagnosing an overheating computer, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Denver Computer Repair Service. If you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

The Value of SEO

Search Engine Optimization, or SEO, is a handy tool used to enhance website traffic and is a must-have if you’re looking to improve your company.

Did you know that HubSpot’s research shows that 75% of users never scroll past the first page of search results, with the number one page containing close to 2,000 words? So you’re losing 3/4 of your potential readers or customers. And no one wants that! SEO with a detailed post will ultimately help your search engine rankings.

According to Yoast.com, glancing over your readability analysis can pinpoint ways to improve the posts with problems and good results. Also, adding keywords, or search terms, will show search engines “what you want your page to rank for most.”

There are different types of SEO to look into.

  1. On-Page SEO: Content, Keywords, Key phrases, etc.
  2. Technical SEO: site speed, structure, back-end development
  3. Offsite SEO: quality backlinks from other websites

Your website’s SEO is a valuable part of your business, and if you need help with your search engine optimization, call us at 1-800-620-5285. Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you by our staff at the Arvada Computer Repair Service. If you need better SEO or computer repair in Arvada, CO, please call or text the local office at (720) 441-6460.