It might be really aggravating to open your e-mail only to find attachments that would not open. What may be the source of the problem? The majority of the time, this is due to the file format and a lack of a reading application on your computer.

Not sure what kind of file you have or what application you’ll need to open it? Simply look up the file extension online (the three letters that appear after the file name e.g. pdf.) If the file name lacks an extension, you’ve discovered the issue; simply re-save the file and manually add the appropriate extension initials, and the document should be viewable.

Computer Hope explains you should ask “the sender save the file as a different format that the computer supports and re-send the attachment. If you are going to be working with this file format often, install a program or viewer on the computer that supports the file format. Below is a listing of some of the more common file formats send over e-mail, their file extension, and the programs used to open those files.”

If you are experiencing computer-related issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the Riverview Computer Repair Service. If you need computer repair in Riverview, FL, please call the local office at (813) 400-2865.