Tag Archives: Apple

iOS 13 Update Bugs and Security Concerns

With the newly released iOS 13, Apple users were excited to try out some of the fun, innovative features included in this update. iOS 13 optimized Face ID and app download sizes and introduced Dark Mode. However, with its launch came with security and privacy bugs.

App crashes, camera issues and deny location access settings are just a few of the bugs that are causing a ruckus on the iPhone. According to Forbes, they write, “Specifically, it seems iOS 13 isn’t respecting the location privacy settings for certain apps. Fast Company posted a video, showing how the OS would not accept a “Never” access location command, instead changing it back to “Ask Next Time.”

It is rumored that Apple will be releasing their iOS 13.1 update tomorrow, September 24th, so if you are looking to update your iPhone, then that may be the time to do it. This patch should fix the bugs accordingly, as they understand the seriousness of the issues at hand.

For inquiries with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Apple Contractors Fired After Listening in on Siri

Last week, Apple released hundreds of contractors in Europe after it was revealed that they were listening in on conversations through Siri. It was announced by Apple earlier this month that they were suspending this particular program, even though it was initially used to collect data to improve their products. Contractors could hear (and possibly gather) personal and private information along with drug deals and explicit conversations.

Apple released a statement to the Guardian, saying that “A small portion of Siri requests are analysed to improve Siri and dictation. User requests are not associated with the user’s Apple ID. Siri responses are analysed in secure facilities and all reviewers are under the obligation to adhere to Apple’s strict confidentiality requirements.” 

Many of the contracted workers are frustrated at the little notice they were given. One worker explained that Apple had taken no responsibility in this ordeal and that hundreds of people are now laid off with no protection for its contractors. However, a handful of them are relieved by the release. The ethics of the program seemed questionable, but they were conflicted with how to discuss it.

This news comes as no surprise as Google and Microsoft contractors were also contracting jobs out with Cortana, Skype, and Kinect to listen in to improve their products as well.

If you are needing help with Apple issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Apple Puts Hold on Push 3rd Party Ad Restrictions

In June, Apple announced they would be restricting third-party ad tracking on kid related apps as a safety precaution. This stops any child information getting leaked out. This raised some concerns to those who developed kid apps, fearing that this push will force the shutdown of the kid category of the app store. Many of them include businesses.

However, last Friday, Apple reports that they are putting it on hold. This will allow developers time to fix their apps to adhere to the new App Store Guidelines, by September. “We aren’t backing off on this important issue, but we are working to help developers get there,” Fred Sainz, an Apple spokesman wrote in an emailed statement to the Washington Post. 

Guidelines 1.3 and 5.1.4 enforces, “In order to help keep kids’ data private, apps in the kids category and apps intended for kids cannot include third-party advertising or analytics software and may not transmit data to third parties. This guideline is now enforced for new apps. Existing apps must follow this guideline by September 3, 2019.”

No one is sure how many apps this will affect or issues will arise, but developers are requesting more details regarding the new guidelines in order to fully understand what all it entails.

For help with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

Only Apple Batteries in iPhones – Only by AASP

“Your iPhone battery may need to be serviced”

Published in September of last year, Apple Support reported that if you have the iOS 10.2.1 – 11.2.6, you may see the notice “Your iPhone battery may need to be serviced.” This is because diagnostics ran through the phone recognized your battery life low. The result in this will cause you to charge your phone more often because of quick battery drainage.

You can easily find an iPhone battery and replace it. However, your phone will still display the “Service” message.

According to IFIXIT, “It’s not a bug; it’s a feature Apple wants. Unless an Apple Genius or an Apple Authorized Service Provider authenticates a battery to the phone, that phone will never show its battery health and always report a vague, ominous problem.”

This feature will be on new iPhones and will show that it’s “unable to verify this iPhone has a genuine Apple battery.” Simply put, your iPhone won’t work properly if you don’t have an Apple Authorized Service Provider (AASP) installs an Apple battery.

To check if your iPhone is receiving this battery message, go to your Settings and scroll down to Battery, then Battery Health.

For inquiries with Apple issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Fingerprint Sensor is Making a Comeback on Apple

Ming-Chi Kuo, an analyst at Apple shared a feature that will be included in iPhones in 2021: fingerprint sensor. This feature definitely isn’t new on Apple devices, but with Face ID implemented, the sensor wasn’t needed. However, coming up in the following years, iPhones will have both features incorporated.

According to MacRumors, “Kuo believes that GIS and Qualcomm will benefit from iPhone’s adoption of FOD, with the former providing the “large-area sensing ultrasonic” technology and the latter supplying the ultrasonic FOD module and lamination. Kuo also argues that the likelihood of FOD in iPhones will increase if Apple Watch supports a biometric function in the future.”

Kuo and other analysts think that fingerprint sensors will drastically progress with technology within a year and a half time frame, so including FOD (fingerprint on display) will be a huge advantage to Apple devices. Will involving both FOD and Face Recognition increase the price of the Apple products? It’s unclear. However, the reasoning behind adding both features to future iPhones is to bring additional security and accessibility to suit users’ needs.

For help with any Windows 10 updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Scottsdale Computer Repair Service, if you need computer repair in Scottsdale, AZ please call the local office at (480) 240-2960.

Apple Devices 2012 and Older Require Update

If you have an older iPhone or iPad device, Apple will require you to update your iOS on November 3rd of this year. While this may cause controversy over forced updates, Apple states how important this particular update is.

“It’s always a good idea to keep the operating system on your iPhone or iPad updated,” Apple Support writes. “It’s especially important to update your device’s software before November 3, 2019 to make sure that its GPS, date, and time continue to work properly.

If you don’t update to the newest version of iOS available for your device before November 3, 2019, some models might not be able to maintain an accurate GPS position. And functions that rely on the correct date and time—such as syncing with iCloud and fetching email—might not work.”

Devices affected by this update are located on their Support Blog. If you have a Wi-Fi only iPad or iPod touch, you won’t have to worry about this issue making any kind of impact.

For help with Apple updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

iOS 13 Comes Out Mid-September

If you’re an iPhone user like myself, you might be just as pumped for this improved software to be released. With updates come new features, and I’m a fan of new features on my phone. iOS 13 was announced at the WWDC earlier this month and this operating system includes a plethora of updates and optimizations, such as:

  • new dark mode
  • new Siri voice
  • new map experiences
  • new tools for photo editing
  • new sign-in
  • faster performance (up to 30% faster)
  • quick path typing
  • and more!
source: apple.com

The Apple press shared a statement of the availability of the new operating system update being released:

“A public beta program will be available to iOS users next month at beta.apple.com. New software features will be available this fall as a free software update for iPhone 6s and later, and will be available with iPadOS for iPad Air 2 and later, all iPad Pro models, iPad 5th generation and later, and iPad mini 4 and later. iPadOS also introduces new capabilities and intuitive features that take advantage of the unique characteristics of iPad.”

So while it says the update will come out in the fall, many are speculating that the release will come in between September 9th-17th. Remember with any beta program comes possible risks as it may not allow your phone to function properly because of the errors in the testing. So if you become part of the beta testing for the iOS 13, make sure you back up your iPhone, iPad, or iPod Touch and your Mac using Time Machine beforehand. Beta testing program is available for free, so check it out if interested.

For help with any operating systems, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

iPad Gets its own OS

At WWDC 2019 earlier this month, Apple announced that iPad was getting its own operating system. Branching off from the original iOS, the company is attempting at making an even better and more unique experience for iPad users.

Apple includes on their website that this new iPadOS can give you, “multiwindow experiences, add full drawing experiences for Apple Pencil, and contribute fonts for systemwide use.” This can benefit those who can easily multitask and quickly maneuver from app to app. This OS will also improve the iPads’ performance on the internet, extending the web app efficiency.

But to top it all off, the iPadOS will be able to handle external drives. This supports not only the brand new iPad Pro coming out soon, but also previous iPads! The OS will be available for beta testers by the end of this month, and open for the public by the Fall season. Keep a look out!

For help with any Apple brand products, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Catalina Update Available Earlier for Mac Users

This past week at WWDC, Apple revealed an major update to MacOs, naming it Catalina.

This Catalina update will:

  1. replace iTunes with Apple Music, Apple Podcasts and Apple TV
  2. allow your iPad act as a second monitor for your Mac
  3. run iPad apps

Although this update release isn’t until the Fall season, Apple stated that Mac users can use the beta version of Catalina in July. Just sign up for the Apple Beta Software Program. Apple adds in the FAQ section of the program that, “since the public beta software has not yet been commercially released by Apple, it may contain errors or inaccuracies and may not function as well as commercially released software.” Make sure you have a backup of your files so that you don’t lose whatever is on your Mac drive.

For help troubleshooting MacOs or any other Apple related issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.