Tag Archives: microsoft

Live Tiles Getting the Boot on Windows 10

Windows 10 users have claimed that the Live Tiles feature was one of the more useless ones to include in the current operating system.

However, there are rumors running around, saying that the Start Menu may be getting revamped. This also means that Live Tiles will quite possibly get the boot.

Live Tiles launched on the Windows 7 phone, and updated apps in real time. However, since Windows phones are now a thing of the past, Microsoft hasn’t updated Live Tiles on PCs. And doesn’t seem like there’s any plan to in the future.

If you have any Windows 10 questions, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Scottsdale Computer Repair Service, if you need computer repair in Scottsdale, AZ please call the local office at (480) 240-2960 or schedule an appointment at www.scottsdalecomputerrepairservice.net.

Windows 10 Update is Deleting Your Files

Windows 10 seems to have had a tough beginning of 2020. Updates left and right are causing a plethora of issues for users, and this most recent problem isn’t any better.

February 11, 2020 KB4532693 update has been apparently removing files off of their PC’s, according to the Microsoft Community. This in turn has caused it to revert back to its default settings. Many have shared that after uninstalling the update and resetting, their PC continued to develop problems.

One user wrote, “This update KB4532693 caused all the data on my laptop to be erased. Even after uninstalling the update, the laptop would not successfully boot. Then “Resetting” the laptop to factory settings while choosing to keep all personal data erased everything. EVERYTHING.” 

To uninstall KB4532693, Windows Latest says to follow these steps:
  1. Press Windows key + I to open the Settings app. Update & Security and then on Windows Update.
  2. Click on the ‘View update history’ button and then on ‘Uninstall updates’.
  3. You can now select the update you want to uninstall and click the ‘Uninstall’ button.

If you’re unable to uninstall the patch from the Settings app, you can also remove it from the command line using the WUSA tool. To do so, follow these steps:

  1. Open Windows Command prompt (cmd.exe).
  2. Run Command prompt as administrator
  3. Use the command wusa /uninstall /kb:4532693 /quiet

Not all PC’s were affected by this update. In fact, if you installed it and didn’t experience issues, there’s no need to do anything further. But if you have, make sure to use the steps above to correct it.

For inquiries with Microsoft updates, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

End of Service for Version 1809

If you have Windows 10 version 1809 on your PC, be sure to mark your calendars.

According to the Windows Support blog, version 1809 service will be expiring on May 12, 2020. “Every Windows product has a lifecycle,” Microsoft states. “The lifecycle begins when a product is released and ends when it’s no longer supported. Knowing key dates in this lifecycle helps you make informed decisions about when to update, upgrade or make other changes to your software.”

The editions who are affected by this are below:

For those utilizing the Enterprise and Education editions, service will end on May 11, 2021. Once the date has expired, Microsoft Support will encourage users to update their operating systems to the latest version of Windows 10. This is to assure your PC is getting the best security and performance.

If you are needing help with Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

WordPad Getting Office Web App Feature

Microsoft WordPad has been around since Windows 95. They haven’t done much in the realm of updating this particular app, considering its straightforward usage. WordPad was created to make easy text documents with little-to-no complexities.

However, according to Rafael Rivera on Twitter, “Microsoft WordPad is getting a new feature! An ad for Office web apps!” When you normally hear “feature”, you think of something new and exciting. This was quite the letdown.

The ad appears above the ruler, encouraging users to try Office, along with Word, Excel, and PowerPoint for free online. And while some may not see the ad as being an issue, others find it rather annoying. It’s just another way that Microsoft is trying to get their users to buy more of their products. Smart marketing? Maybe. But it goes to show that free doesn’t always mean free. There’s always a cost.

Source: Rafael Rivera Twitter

If you have any Windows 10 issues, or have any questions, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Lakewood Computer Repair Service, if you need computer repair in Lakewood, CO please call or text the local office at (720) 441-6460.

Windows Calculator Getting an Upgrade

Yesterday, Microsoft began the Windows 10 build 19546 for the Fast ring Insiders. This update will be correcting a handful of known issues, such as Task View and Outlook Search problems. But they’re also launching a beta version of an Indexer Diagnostics app. This app was designed, “to help enhance your understanding of the capabilities of search, as well as increase the troubleshooting ability and support for general Windows Search issues,” according to the Windows Blog. The big deal in this Windows 10 build, though, is the upgraded calculator.

Back in August of 2019, Windows updated their calculator by giving it the capability of allowing it to switch it to “Always on Top” mode. Now, build 19546 is showing Fast ring Insiders the new graphing feature.

“Today, we’re updating Windows Calculator for Insiders with a preview of our new graphing mode. Adding support for graphing is one of our top feature requests in Feedback Hub, and we’re excited to bring this feature to our users. Graphing capabilities are also essential for students who are beginning to explore linear algebra. With this feature, we hope to empower students to learn mathematics by improving their conceptual understanding and attitudes towards math.”

Brandon LeBlanc, Windows Insider Program

Note for Windows Insiders: The preview may carry bugs that can affect your device. To become part of the Windows Insiders Program and try out upcoming features before anyone else, sign up here!

If you are needing help with Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you from our staff at the Plano Computer Repair Service, if you need computer repair in Plano, TX please call the local office at (469) 299-9005.

Microsoft Released Their New Edge Browser

What’s another browser, right?

Windows 10 normally comes with Edge. However, this new re-vamped, chromium-based Edge browser comes with a plethora of features and will replace the old Edge if downloaded now. In a few months, the new Windows 10 update will automatically replace it.

This particular browser includes enhanced security features, such as the Microsoft Defender SmartScreen. This will protect your browsing from any malicious schemes. It also features Tracking Prevention and InPrivate mode that give you options that you prefer. It comes in three choices: basic, balanced and strict.

There are also upcoming features that will integrate with Office 365.

To install it, head over to the Microsoft website and click Download for Windows 10. You can also download it if you still have Windows 7, 8, or 8.1.

The new Edge Browser is officially available on multiple versions, like macOS and Windows, along with mobile availability for iOS and Android.

For help with Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Mesa Computer Repair Service, if you need computer repair in Mesa, AZ please call the local office at (480) 240-2950.

How to get Windows 10 after 7 Support Ends

Coming January 14th, 2020, Windows 7’s support officially ends – which means that if you’re still desiring those security updates or over various updates that allow your PC to work its best, you’ll want to upgrade to Windows 10.

There are a few options that you may have to get Windows 10, including:

You can still forget the 2020 deadline and continue using Windows 7. It’ll continue to be functional. However, any issues regarding 7 will be yours to deal with. Using the free upgrade can possibly cause more complications, including Microsoft determining your product key update eligibility.

Just a heads up, if you don’t activate Windows 10, you’ll most likely see watermarks on your desktop, requesting activation.

For inquiries with computer issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.

Support Ended for Windows Notepad App

Back in August, we wrote about Windows Notepad getting small upgrades to its application. However, Windows just released a statement in their Windows 10 Insider Preview Build 19035 about ending support for it in the Microsoft Store.

Brandon LeBlanc, the Windows Insiders Program Senior Program Manager stated in the blog post:

Thank you for all the feedback you provided on the Store version of Notepad. At this time, we’ve decided not to roll this out to customers. Insiders may notice some changes as we remove this change from this build:

-If you pinned Notepad to your Taskbar or Start menu, you will need to re-pin after you upgrade to this new build.

-If you had certain file types set to open in Notepad by default, you will see a prompt when you try to open files of that type again and will need to re-select Notepad.

There doesn’t seem to be a reason as to why this change is occurring, but if you’re a Windows Insider, you’ll have to make the necessary changes stated above. If you’d like to sign up to be in the Windows Insiders Program, you can register here, accept the terms and you’ll receive a Welcome E-mail. Be certain to read the Important Notice before agreeing to join, as it adds a variety of risks to your computer.

For help with Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Windows 10 ‘Snipping Tool’ App Getting the Boot

While any and all Windows 10 updates include a variety of fixes, improvements and features, there also calls on a list of app removals. One of the reasons for the removals are the lack of usage from users.

A few of the features that Microsoft is no longer developing are ‘My People’, Windows To Go, and Hologram app (which they’ve replaced with Mixed Reality Viewer). Another major feature that is an important one is the Snipping Tool. However, Microsoft is giving it the boot.

The Snipping Tool app was used to screenshot any part of the screen and customize it to whatever you were needing. But why get rid of an app that is quite essential? Microsoft answers:

In Windows 10, version 1809, we’re introducing a new universal app, Snip & Sketch, that provides the same screen snipping abilities, as well as additional features. You can launch Snip & Sketch directly and start a snip from there, or just press WIN + Shift + S. Snip & Sketch can also be launched from the “Screen snip” button in the Action Center. We’re no longer developing the Snipping Tool as a separate app but are instead consolidating its functionality into Snip & Sketch.

Snipping Tool VS Snip & Sketch

So long story short, there’s no reason to have both the Snipping Tool AND the Snip & Sketch features. Combining both to have the ultimate screenshot app seems the better choice.

Source: Windows Blogs

For help updating, restoring or dealing with any Windows 10 issues, call us at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Denver Computer Repair Service, if you need computer repair in Denver, CO please call or text the local office at (720) 441-6460.

Realtek Driver Won’t Work on Windows 10 – Here’s a Fix

If you use Realtek Bluetooth drivers, you may be having issues with updating your Windows 10 operating system. That itself is due to the safeguard hold that was put into place in May of 2019 by Microsoft because of outdated driver versions. Microsoft states, “You will need to update to driver version 1.5.1012 or later to remove this safeguard hold. Any earlier version of the driver is affected by this issue.”

On November 15th, however, Microsoft removed the hold with affected versions, according to their statement on Microsoft Docs. And you can install Windows 10 after updating the Realtek Bluetooth drivers. This process can take up to 48 hours, so don’t be discouraged if you’re not able to install right away.

If you need to download and install the drivers manually to disable the compatibility hold, here’s the step-by-step process:

• Download both of the Realtek Bluetooth radio drivers to your preferred folder: Driver 1Driver 2Note: We recommend downloading them to your Documents folder.
• Open File Explorer. If there is no file explorer icon in the task bar, select the search box and enter file explorer and select it.
• Within File Explorer, go the the Documents folder or the folder you downloaded the drivers to.
• Find and double click or double tap on the file named 068de0d6-6ac2-473a-8cbd-bd449cd5c97c_942eec5828662eecc6b98cc2706658bf2433717c.cab
• Select CTRL+a on the keyboard. This should select all of the files
• Right click or long press on any of the files and select Extract.
• Select the New folder button and rename it Realtek Bluetooth.
• Select the Extract button.
• In File Explorer, select the back  button to go to the location you downloaded the drivers into.
• Find and double click or double tap on the file named f2748416-7753-49c6-9185-56f4986f490b_e98e0d664b7e874011b8e3752046ca61f3475295.cab
• Select CTRL+a on the keyboard. This should select all of the files
• Right click or long press on any of the files and select Extract.
• If you are in the folder named Realtek Bluetooth, then select the New folder button and type Realtek Bluetooth 2.
• Select the Extract button.
• In the search box on the taskbar, enter device manager, then select Device Manager.
• Find Bluetooth and expand it.
• Find the Realtek device and right-click or long press on it.
• Select Update Driver from the context menu.
• Select the Browse my computer for driver software button.
• It should default to your Documents folder, if this is where you saved the drivers then just select the Next button. If you did not save the drivers to your Documents folder, select the Browse button and find the folder you downloaded the drivers to and select OK.
• It should now find the updated drivers and install them. Wait for this to complete and select Close.

Karls Technology is a nationwide computer service company with offices in many major cities. This blog post was brought to you from our staff at the Frisco Computer Repair Service, if you need computer repair in Frisco, TX please call or text the local office at (469) 299-9005.