What if Your Computer Won’t Shut Off

Figuring out what’s triggering your computer’s Windows shut down problem can be complicated at times. Frustration doesn’t even cover how you’re feeling. It could possibly be a software or hardware issue.

Regardless, there are a variety of solutions you can consider, and one of them will most certainly solve the problem.

The power button would not switch off a device to prevent it from being switched off incorrectly when it is running. If the machine is frozen or has other issues, press and hold the power button for 5 to 10 seconds without releasing it. This is what’s called the force shutdown routine.

Run Box

If you’d rather, another way is to utilize a certain command in the Run box as well. Follow the instructions below:

  1. Press the Windows + R keys
  2. Type in the following command: shutdown /s /f /t 0
  3. Click OK

This will immediately send your computer to shut-down mode. From there, you can just press the power button to turn it back on.


If you are needing assistance with any Microsoft issues, please give us a call at 1-800-620-5285.  Karls Technology is a nationwide computer service company with offices in many major cities.  This blog post is brought to you by our staff at the North Richland Hills Computer Repair Service. If you need computer repair in North Richland Hills, TX please call the local office at (817) 756-6008.

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